Due to hygiene reasons and high demand, we do not allow refunds or exchanges under any circumstances.
Order processing starts immediately after submission, so changes to orders, including products, shipping methods, addresses, or cancellations, are not permitted.
ThickyChic LLC is not liable for any indirect, special, or punitive damages and will not be responsible for products that are unavailable after purchase. The maximum liability for any claims related to product purchases is limited to the total amount paid for those products.
For services not bundled with products, our liability is also limited to the total amount paid for those services.
**Undeliverable, Lost, or Return to Sender Packages**
Packages may be undeliverable for the following reasons:
- Shipping address does not exist
- Shipping address misspelled
- Missing address information (e.g., apt/bldg/suite number)
- Carrier unable to safely deliver after at least one attempt
- Addressee has moved
- Addressee has refused the package
All undeliverable packages will be restocked, and you'll receive store credit in the form of an E-Gift Card, minus the initial shipping cost and a flat restock fee of $35. Shipping and Route Protection costs are non-refundable.
We do not replace or reship these items. Please use your E-Gift Card to place a new order with the correct address. Note that items may not be in stock or at the same price as your original order.
**Important:** We cannot change orders once placed. Ensure your address is accurate and complete, including all relevant details.
Thickychic LLC is not responsible for lost, misplaced, or incorrectly delivered shipments. All returns and return to shipper shipments incur a flat restock fee of $35.